You are about to read a case study which describes the experience of a patient with disabilities as they access healthcare.

You need to think about how the experience of engaging with healthcare can be as inclusive as possible.

Press "Go" when you are ready to begin.

Go!

This is Annette.

This is Annette

She is 22 and has a sight impairment and a learning disability.

She is 22

She is coming to the hospital for a consultation.

Coming to hospital

She is quite nervous about her appointment which she knows means having blood tests and a follow up appointment to receive the results and discuss the next steps.

What are the potential barriers or challenges for Annette in accessing healthcare?

Barriers

Type them in the boxes below

What one thing could be done to overcome one or more of these barriers?

To be done

Type it in the box below

This is Sergio.

Sergio

He is 12 and has autism

He is 12

He is reluctant to come into the treatment room.

Reluctant

He is screaming, shaking his head and holding his ears. His mother is with him. Sergio and his mother have waited in the busy waiting room for 45 minutes.

Barriers Sergio

What are the potential barriers or challenges for Sergio in accessing healthcare?

Type them in the boxes below

What one thing could be done to overcome one or more of these barriers?

Overcome Sergio

Type it in the box below

If the Next button doesn't seem to be working, go back up the page and check that you have entered answers in all the boxes you need to - if a box has a red border, you haven't answered it yet.

REALIZE

Inclusion. Knowledge. Opportunity.

You are about to read a case study which describes the experience of a patient with disabilities as they access healthcare.

You need to think about how the experience of engaging with healthcare can be as inclusive as possible.

Press "Go" when you are ready to begin.

This is Annette.

She is 22 and has a sight impairment and a learning disability.

She is coming to the hospital for a consultation.

She is quite nervous about her appointment which she knows means having blood tests and a follow up appointment to receive the results and discuss the next steps.

What are the potential barriers or challenges for Annette in accessing healthcare?

Type them in the boxes below

What one thing could be done to overcome one or more of these barriers?

Type it in the box below

This is Sergio.

He is 12 and has autism

He is reluctant to come into the treatment room.

He is screaming, shaking his head and holding his ears. His mother is with him. Sergio and his mother have waited in the busy waiting room for 45 minutes.

What are the potential barriers or challenges for Sergio in accessing healthcare?

Type them in the boxes below

What one thing could be done to overcome one or more of these barriers?

Type it in the box below

If the Next button doesn't seem to be working, go back up the page and check that you have entered answers in all the boxes you need to - if a box has a red border, you haven't answered it yet.

You are about to read a case study which describes the experience of a patient with disabilities as they access healthcare.

​

You need to think about how the experience of engaging with healthcare can be as inclusive as possible.

​

Press "Go" when you are ready to begin.

This is Annette.

She is 22 and has a sight impairment and a learning disability.

She is coming to the hospital for a consultation.

She is quite nervous about her appointment which she knows means having blood tests and a follow up appointment to receive the results and discuss the next steps.

What are the potential barriers or challenges for Annette in accessing healthcare?

​

​

Type them in the boxes below

What one thing could be done to overcome one or more of these barriers?

Type it in the box below

This is Sergio.

He is 12 and has autism

He is reluctant to come into the treatment room.

He is screaming, shaking his head and holding his ears. His mother is with him. Sergio and his mother have waited in the busy waiting room for 45 minutes.

What are the potential barriers or challenges for Sergio in accessing healthcare?

​

​

Type them in the boxes below

What one thing could be done to overcome one or more of these barriers?

Type it in the box below

If the Next button doesn't seem to be working, go back up the page and check that you have entered answers in all the boxes you need to - if a box has a red border, you haven't answered it yet.